Cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • Recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
  • You can manage these small files yourself and learn more about them through Internet browser cookies – what they are and how to manage them
  • We have tried to cover all cookies in this list that we or our service providers use. Please be aware that there may be a delay in updating this list. If you do notice any discrepancies please be sure to contact us and let us know.

    Removing and disabling cookies

    We will not use cookies to collect personally identifiable information about you.

    However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

    Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

    Please be aware that restricting cookies may impact on the functionality of our website.

    If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

    For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

    Cookies set by us

    The X-Mapping cookie is sent by the server to keep the user’s browser sessions intact by using the same server, even if a page is reloaded.
    Name: X-Mapping
    Typical content: Information about which server is providing content to the user
    Domain: www.crantocks.com
    Expires: when user exits browser

    Third Party Cookies

    Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.
    Name: _utma
    Typical content: randomly generated number
    Domain: www.crantocks.com
    Expires: 2 years
    Name: _utmb
    Typical content: randomly generated number
    Domain: www.crantocks.com
    Expires: 30 minutes
    Name: _utmc
    Typical content: randomly generated number
    Domain: www.crantocks.com
    Expires: when user exits browser
    Name: _utmz
    Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
    Domain: www.crantocks.com
    Expires: 6 months
    For further details on the cookies set by Google Analytics, please refer to the Google Code website

    Cookies for improving service

    Google Analytics sets cookies to help accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.
    For further details about the cookies set by Google Analytics, please refer to the Google Code website

    Opting out of Google Analytics

    To stop Google collecting this information, use the following link to opt out of all Google analytics
    Google Analytics – Opt Out